Category — Call Centre & Customer Service

Location:

   Wellington

Work type:

   Full Time

Classification:

   Call Centre & Customer Service

   Management & Support

Inland Revenue plays a critical role in the lives of Kiwis. Our work is much broader than tax, with half our effort focussed on social entitlements. Were people who really make a difference and deliver.

We are looking for 3 top quality team members to join our Customer Services,Contact Delivery team. Two roles are based in Wellington and one in our Te Rapa site in Hamilton.

Advisors in our Real Time Application team implement strategies to effectively manage resources, channels and workflows in real time, across multiple sites. The team is also responsible for support and system maintenance of our telephony and contact management platforms.

This is a fast paced and responsive work environment where making effective decisions quickly in a changing dynamic setting is a must.

To be successful in this role you will be able to demonstrate the following skills and attributes:

• Sound IT knowledge
• Good systems thinking
• The ability to problem solve and make decisions.
• A well developed ability to critically analyse information.
• The ability to thrive under pressure.
• Strong negotiation and communication skills.
• Relationship management skills.
• Experience in a call centre environment and resource planning, rostering and queue management would be well considered.

You must be able to work the contracted hours of work between 7.25am -8.30pm Monday to Friday and 8.00pm 5.00pm Saturday.

To apply, please click on the apply button and attach a covering letter and resume. For further information please contact Sally Ryan on 0800 IR JOBS.

Applications close Wednesday 15th February @ 5pm.

Location:

   Wellington

   Wellington Central

Work type:

   Full Time

Classification:

   Call Centre & Customer Service

   Sales – Outbound

Part-time temporary position available for a three month termMonday to Thursday from 5.30pm to 8.30pmThis is a fantastic opportunity for you to utilise your sales and supervisory ability for one of New Zealand’s most successful newspaper publishers and media/communications organisations. We are looking for dynamic sales-focussed Supervisor to lead our Subscriptions Team.Our focus is on generating new subscribers for Fairfax’s Central Region newspapers such as The Dominion Post and Taranaki Daily News. This involves phoning potential subscribers and offering them a subscription through direct debit payments along with various promotional offers. To be successful in this role you will have proven sales and supervisor experience and a passion for seeking new business. You will be highly motivated to succeed and committed to achieving goals, objectives and sales targets.A good command of the English language is essential as well as having a high level of personal motivation and energy.Applications close at 5.00pm on Friday 17 February 2012

Location:

   Wellington

   Wellington Central

Work type:

   Contract/Temp

Classification:

   Call Centre & Customer Service

   Sales – Outbound

This is a fantastic opportunity for an outbound sales rock star.

Are you a dynamic go-getter? Are you a natural salesperson? If your answer to these questions was a resounding YES! then read on. We are looking for an experienced sales person interested in working in outbound telemarketing for our client.

Perfectly located within in the heart of Wellington CBD, our client is a reputable software company, designers of spa and salon software to cater to every need. A complete business package designed with the needs of busy spas and salons in mind, our client takes care of every aspect of running a spa or salon. Extremely popular with the beauty industry both in New Zealand and internationally, spas and salons rave about our client and their software.

Our client deals with the best in the business so they are seeking telemarketers of the highest quality. As an outbound sales representative you will need:

A friendly, confident and polite phone manner

A fantastic, can-do attitude

To be motivated by competition and meeting sales targets

Fantastic communication skills

Prior call centre or sales experience

The ability to thrive within a team

With a competitive hourly rate plus commission, this is a fantastic opportunity to work with an amazing company with great potential for growth. The hours are Monday to Friday, after training has commenced there will be the opportunity for flexible hours.

If this sounds like an amazing opportunity for you, apply online today. For more information, please contact Kate Walker on 04 499 2825.

Location:

   Canterbury

   Christchurch

Salary:

   $18.23/hr

Work type:

   Part Time

Classification:

   Call Centre & Customer Service

   Customer Service – Customer Facing

Customer Service Officer – Barrington

A great opportunity to support your community

Barrington PostShop

Lively, fun, fast-paced environment

In your new role as a Customer Service Officer with New Zealand Post, you will be the vital front line link between our customers and our extensive range of products and services. You will enjoy working at the heart of the community and thrive in a busy environment where no two days are the same.

Teamwork is important to us, each day you will work with your team to provide great experiences for our customers and contribute to the growth and success of your PostShop.

The rostered hours for this maternity cover role which ends in October of this year are: Friday 14:00 – 17:00, and Saturday 0900 – 1400.

You will be up for any challenge, able to use your initiative and think creatively to offer the best solution. Youll be self motivated with a genuine desire to understand our customers needs and deliver a simple and straightforward experience that makes their life easier.

We have always been and still are, proud to be Kiwi and Kiwi owned. This is an excellent opportunity for you to join one of New Zealands most trusted brands. In return we promise you a supportive and helpful environment with a remuneration package that rewards you for your efforts, provides benefits and plenty of career opportunities.

If youre looking for a new challenge, with an iconic New Zealand business who believes in developing and supporting you to be successful, then we encourage you to apply online at jobs.nzpost.co.nz reference AO556560. For more information, contact Andy O’Dell on 03 3531740.

This position closes on 17-FEB-2012.

All applicants will be required to provide proof of their eligibility to work in New Zealand. Appointees will be subject to a security check and may be required to undertake a drug test.

Location:

   Canterbury

   Christchurch

Work type:

   Casual/Vacation

Classification:

   Call Centre & Customer Service

   Customer Service – Customer Facing

Fuji Xerox New Zealand is one of the world’s most recognised technology brands and a member of the Fuji Films/Fuji Xerox group of companies. Fuji Xerox New Zealand is also associated to Xerox Corporation in the USA. The combined FX/XC organisations total approximately 230,000 employees worldwide. Opportunities for advancement not only exist within New Zealand but also worldwide, if your aptitude and desire leads you that way. Fuji Xerox New Zealand will also assist with appropriate training through internal courses and external tertiary institutions. We are committed to providing innovative solutions that help New Zealand businesses maximise efficiency and drive out cost, and we take our commitment to the wide community and environment very seriously. We make it our business to bring ideas, tools and resources to help improve businesses and make life easier.You will be providing a Document Centre Service to a major client during their peak times, using the latest in reprographic and digital print technology.You will conduct reception, production, dispatch, distribution and document care activities to ensure all customer orders are transacted to customer satisfaction. You will be completing production copying and printing, ensuring that all schedules and deadlines are met, providing reports and data as required by the customer as well as binding and other finishing services.So bring your exceptional customer service, interpersonal and communication skills with an excellent eye for detail to the table. You will need to be highly motivated and able to work with minimum supervision. You are able to work well under pressure, have great organisational skills and excellent PC abilities. This position is suited to someone with experience in operating reprographic equipment, however training will be provided to the right person.Apply now!Apply now at www.jobs.fujixerox.co.nz