Senior Area Manager Job at Compass Group NZ Ltd, Manawatu
- Location:
- Manawatu
- Work type:
- Full Time
- Classification:
- Hospitality & Tourism
- Management
From private hospitals to Senior Living facilities, our broad range of service solutions include catering, retail, facilities management, janitorial and security. At Medirest we provide the non-medical services that keepNew Zealands health care facilities in top shape. Your passion for great food and brilliant service will be rewarded at Medirest. Talented and motivated food lovers can expect their careers to flourish with one of the world’s most recognised food services brands.
Due to business growth within our Senior Living sector, we are recruiting for a full-timeSenior Area Manager to manage a team based in the Lower North Island with sites from Palmerston North and Wanganui to the Wellington Region. Under the direction of the National Manager Aged Care & Private Hospitals, this role is responsible for leading the operational performance of their team and accounts to achieve consistent delivery of the service requirement in accordance with Compass standards and policy.
Working within an experienced team of operators, there will be the requirement to contribute to the business planning and execute initiatives designed to improve the company performance.
Areas of accountability:
-
Provide effective leadership and support to staff to achieve optimal site performance and client satisfaction by setting clear direction, motivation and team building
-
Demonstrate awareness and understanding of business objectives and current market trends
-
Provide motivation, guidance and coaching with a particular emphasis on site managers and chef managers to reinforce high standards with regards to performance, safety, customer service and adherence to company values
-
Ensure integrity of brand and customer service differentiation is retained in a highly competitive and continually evolving environment
-
Demonstrate excellent customer service skills by leading through example
-
Develop and maintain excellent client relations to ensure contract retention
-
Ensure accurate and timely completion of all company reporting systems and effectively manage staff to meet and support all company policies and procedures
-
Monitoring compliance with the Quality Management System HS&E systems and Health and disability standards.
The successful applicant will need to have excellent leadership ability, be commercially aware, have a good understanding of the financial drivers of our business, possess a strong client and customer focus, have a high standard of personal presentation and professional image, have excellent interpersonal skills, sound problem solving and decision making ability with a optimistic and flexible disposition. Experience in a health care environment is desirable. You will have had exposure to budgets and financial management within a similar environment, and good computer skills including Word and Excel. You will have strong administrative and analytical skills, highly developed business acumen and the ability to maximise the use of resources and adhere to budgetary requirements. A hands on management style is required for this role.
If you are a team player with a “can-do” attitude and believe you have what it takes to succeed in this challenging and exciting role – we would like to hear from you. Email your CV to Roana Bellew (National Manager Aged Care & Private Hospitals).
Applications close: 4th October 2011