Custodial Supervisor Job at Serco Asia Pacific, Auckland, Auckland Central

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Serco is an international service company which combines commercial know-how with a deep public service ethos. In Asia Pacific, we employee 6,000 people operating in Australia, Hong Kong, China and most recently New Zealand providing services in defence, justice, immigration, transport, health and infrastructure.Serco is a values-led company with a culture and ethos at the heart of everything we do. We give our people real responsibility, allowing them to put their ideas into practice and to truly make a difference for our customers and the public. Our approach has made us one of the world`s leading service companies and our vision is to be the world`s greatest.Mount Eden Corrections Facility (M.E.C.F.) based in Auckland is the most recent addition to the Serco portfolio in Asia Pacific. M.E.C.F. is a state of the art facility providing a safe and secure environment for over 900 prisoners on behalf of NZ Department of Corrections.As a member of the M.E.C.F. team, in the role of Custodial Supervisor you will be responsible for the management of prisoners, supervision of Custodial Officers and coordination and monitoring of the operations of all areas within the prison. Some key responsibilities of this role are;- Supervise and encourage a quality regime for prisoners within all areas.- Supervise and manage the deployment staff and support a positive, pro-active team approach- Oversee the provision of services to prisoners, including program, employment and activities, to encourage an environment of positive interaction between staff and prisoners.Previous experience in a Principal Corrections Officer role or training as a Corrections officer within NZ is preferred. A formal qualification in Offender Management or equivalent is desired. Excellent communication skills are essential in this role as you will be working in a challenging environment. Your common sense approach, pride in your work and responsible attitude will enable you to deal professionally at all times with the prisoners in our care, your colleagues and members of the public.If you believe you have the skills and experience to make a real difference and would relish the opportunity to be a part of this exciting & growing business, we welcome your application today.