Front Office Manager Job at Rotorua’s Largest Hotel Job at Sudima Hotel Lake Rotorua, Bay of Plenty, Rotorua
- Location:
- Bay of Plenty
- Rotorua
- Work type:
- Full Time
- Classification:
- Hospitality & Tourism
- Management
Rotorua
- Rapidly expanding company
- Fantastic Career development
The Sudima Hotel Lake Rotorua is Rotorua’s largest Hotel located on the shore of beautiful Lake Rotorua. We are seeking a dynamic Hotel professional to take the lead of our excellent Front Office team.The role is responsible for managing Front Office Operations, empowering the Front Office team and playing a large role in their development, and ensuring the smooth running of the entire Department.The successful candidate will be driven, tenacious, and committed to rapid personal development. Sudima Hotels promotes a flat organisational structure and your success will be based on the relationships you grow and your stand out performance as Front Office Manager. This is an excellent opportunity to manage a talented team of aspiring Hotel Professionals and to progress your career to new heights.The key responsibilities for this position include:
- Provide exceptional Guest Service & lead your team by example
- Create and implement systems, procedures and policy
- Coach, Train & Develop your eager Front Office team
- Manage Staff Performance & Guest Satisfaction
- Motivate, inspire & nurture a cohesive team environment
- Communicate & Implement company wide objectives
The key skills required for this role include:
- An understanding of Hotel Management systems
- Strong “People Management” skills
- Flexible, extroverted, balanced, with a great sense of humour!
- Proven Front Office Management record
- Immaculate professional presentation
- Proven ability to forecast, meet budgets & report
- Advanced Computer skills & a sharp eye for detail
To apply for this job go to: http://sudimahotels.currentjobs.co.nz & enter ref code: 638465. Applications close 31 August 2011