INBOUND CUSTOMER SERVICE REPRESENTATIVES Job at Hays Contact Centres, Auckland, Auckland Central
- Location:
- Auckland
- Auckland Central
- Classification:
- Call Centre & Customer Service
- Customer Service – Call Centre
Located in the heart of Auckland this major Insurance organisation has been helping Kiwis to protect and cover the things that matter to them. Its no surprise that they are celebrated by their customers as a fantastic service focused organisation.
Due to market growth staff are needed to join this fun and friendly team in a part time capacity, working 23-26 hours per week.
This inbound position is the first point of contact for customers calling in. Your role will be to answer any query that the customer may have, provide resolutions to issues, maintain customer accounts and offer them products and services that they need. Due to the nature of the role we are looking for warm and results oriented team players that are dedicated to providing world class customer service.
The position operates from Monday to Sunday working two full days, plus two mornings so flexibility of hours is required.
We are looking for ideally experienced staff to fill this role. If you have previous contact centre experience of two years (or a solid history of customer service or administration experience), a passion for helping customers, a drive to achieve sales targets, high attention to detail and a clean credit history then we want to hear from you!
In return for your hard work you will be rewarded with an excellent salary and benefits package, an excellent place to work, as well as further training and development opportunities.
SOUNDS LIKE YOU? Please contact Ansonette Willemse on 09 525 1333 or Ansonette.Willemse@hays.net.nz.