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State Claims Team Leader | Auckland Job at IAG NZ Ltd, Auckland, Auckland Central



Location:
   Auckland
   Auckland Central
Classification:
   Call Centre & Customer Service
   Supervisors/Team Leaders
 

At State, when our customers call, whether they’ve had a nose to tail in Auckland‘s peak hour traffic, their house was flooded in wet and windy Wellington or they’ve been affected by the Canterbury earthquakes, we give them the absolute best customer service; because they deserve it.To achieve this it’s essential that we have the right people, and this includes our leaders.

We have an exciting opportunity available for a motivated and dynamic person to lead a team of dedicated Claims Consultants. We are looking for someone who is passionate about developing and coaching people, has real enthusiasm for learning new things and enjoys a challenge.

To succeed in this role you will be able to demonstrate previous success in leadership roles. You will be a true people person who can build relationships with ease and has a pro-active approach to change. You have a strong, positive influence on a team of people and are able to coach them to achieve goals. You will also have the ability and confidence to empower a team to make quality claims decisions while maintaining superior customer service levels. Insurance or claims experience would be an advantage, but is not essential.

We’re committed to looking after our staff and can offer you a competitive remuneration package, generous benefits and opportunities for training and development.

If you’re up for the challenge we’ve made it really easy for you – just click on the ‘apply now’ button below!
Applications close Tuesday, 16 August 2011 but will be reviewed regularly so don’t delay.

For more information and a confidential discussion, please contact Brett Watson in the IAG Careers Centre on 09 969 6181.