Inbound Contact Centre Representative Job at Madison Recruitment Ltd, Auckland
This is a great step in the door of a large, well known company that pro-actively develops your career and believes their success is based on your success!
You’ll be starting in their inbound Contact Centre taking calls from both new and existing customers who are calling regarding insurance products. You’ll WOW them with legendary service and be looking for opportunities to cross-sell products suitable to the clients needs. You’ll be encouraged to look ahead in your career and they’ll provide you with the tools and support to achieve it. You could promoted within a matter of months!
Our client is one of the best companies to work for in New Zealand. Finalists for JRA’s Favourite Place to Work three years running – voted by their staff!
The benefits!
They offer a long list of great benefits including:
- Career progression
- Paid study – you’ll have the opportunity to sit insurance papers that are recognised within NZ – and you’re also rewarded financially with a bonus for passing
- Annual $200 “Wellbeing Allowance” – you’re given this annual allowance to use on a product or service that promotes a balanced work/life – anything from training/running shoes, gym memberships and more
- Great staff discounts at partnered retailers and on insurance products
It doesn’t stop there!
Is this you?
We’re looking for people with solid work experience within customer service coupled with the motivation to succeed.You’ll be competent working in a computerised environment and enjoy interacting with customers.
You’ll be available to work rosters mainly between Monday – Friday 8am – 8pm and Sat/Sun 8am – 6pm over a 37.5 hour week. You’ll only ever be rostered to work one weekend day, which is likely to be a Saturday, once a month and over the course of a year, Sunday rosters will be at a minimum…..but you might already be promoted before that time!!
Email your resume to rebecca@madison.co.nz quoting ref30253 or contact Renee, Natalie or Sian on 09 303 4455