Support CoJob atordinator Job at Business Development Job at Hospitality Standards Institute, Auckland, Auckland Central
- Location:
- Auckland
- Auckland Central
- Classification:
- Administration & Office Support
- Client & Sales Administration
The Hospitality Standards Institute (HSI) is the training organisation for the fast growing hospitality industry. We’re committed to ensuring that the industry is equipped with the skills to thrive and progress. Our aim is to deliver the best services and products possible to create a training culture that enables our industry to be the best it can be.
Our business is looking for a friendly, professional person to join our Business Development team as our Support Co-ordinator. Our Business Development team promote and sell training to hospitality businesses. They promote working in the vibrant hospitality industry as a real career, not just a transient role and also manage the relationships with some of our key clients. In this role, you will provide support to our four Sector Advisors, as well as our three Business Development Advisors when required. This is an exciting opportunity for a customer service guru with a can-do attitude. You will have an integral role in helping look after our most important clients, answering their general enquiries and following up on requests.
Daily duties include:
- Ensuring a high level of customer service is maintained with all clients;
- Maintaining an accurate and effective data tracking system in relation to client training programmes, trainee numbers and related documentation;
- Using our Trainee Data Management database and Customer Relationship Management system to provide information and assistance to clients both on a daily basis and via monthly progress reports;
- Providing general administrative support for the Business Development team.
You will have intermediate to advanced skills in the Microsoft Office suite, phone system experience and proven experience with client management database systems. Knowledge of the structure of Industry Training Organisations, unit standards and the National Qualifications Framework is preferred but not essential. You will be efficient and organised with an eye for detail. The most important thing is that you will have an exceptional customer service attitude.
The role is based in our Auckland office in Penrose. HSI is a fun and dynamic organisation which works hard, plays hard and celebrates success. There are opportunities within the organisation to up skill. We offer a range of staff benefits including:
- Income protection insurance;
- Professional development opportunities;
- Access to our health insurance scheme;
- A Flexitime policy;
- A competitive remuneration package.
If you are looking for an exciting challenge and want to contribute to making the hospitality industry the best that it can be, then visit our website at http://www.hsi.co.nz/jobs to download a job description and application form, or apply online.
Applications close on 5.00pm Friday 5th August 2010