Change Manager Job at New Zealand Post Limited, Auckland, Auckland Central
- Location:
- Auckland
- Auckland Central
- Classification:
- Consulting & Strategy
- Management & Change Consulting
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Dynamic and unique retail channel in iconic New Zealand brand
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Central Auckland location
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A senior role leading a team of project managers / business analysts
At New Zealand Post, our attitudes and actions add value to our customer‘s everyday lives. We are at the heart of New Zealand communities and we’re passionate about delivering exceptional service to New Zealanders. New Zealand Post operates one of the largest Store Networks in New Zealand and a unique opportunity has come up to join our business in the role of Solutions and Services Integration Manager.
The Change Manager is responsible for developing and implementing change processes that support our frontline leaders and teams in their execution of sales and service excellence. Leading a team of project managers and business analysts, this role is integral to ensuring the effective cross network rollout of projects, trials, campaigns and business initiatives through Store Network channel. It is imperative that the successful integration and execution of change becomes a smooth and effortless practice that is reliable, repeatable and sustainable. Delivering agility on a day-to-day basis in a way which ensures we meet and exceed expectations and the needs of our customers as well as driving revenue growth.
The successful candidate will hold a relevant tertiary qualification and ideally a formal accreditation in project management. You will have five or more years project/programme management experience which includes both people and technical aspects of change. Ideally this will be within the financial, retail or telecommunications industries. You will demonstrate a customer focussed ethos, an ability to balance competing priorities and be a proven influencer of internal partners. Your strong conceptual and business thinking, commercial nous and superior oral and written communication skills will be essential in this role.
This role is a fantastic opportunity to join this unique New Zealand brand and make a real difference to our team and our customers. Please apply online, or for any further queries please contact Emma Parker on (09) 373 8041. Applications close 16th August 2011.