Manager, Debt Management Unit Job at ACC, Wellington, Wellington Central
- Location:
- Wellington
- Wellington Central
- Classification:
- Call Centre & Customer Service
- Management & Support
- Customer Services
- Wellington
- 12 Month Fixed Term/Secondment Opportunity.
Does the satisfaction of helping staff achieve improved outcomes push your buttons? Well, we’ve got the right opportunity for you heading up our Debt Management Unit in our new offices in Wellington.
You will be experienced in strategic thinking and you have proven abilities to lead through others. Well accustomed and experienced with change management through leading large teams. Operational effectiveness is a key focus, managing performance with clear team objectives and direction.
You’ll be responsible for helping staff achieve their full potential, by providing leadership and coaching to create a high performing, best practice, collections team. In this leadership role you’ll be developing initiatives to manage strategies and work-flow processes, identifying and implementing improvements to ensure the unit’s performance is in line with expected targets and customer expectations are exceeded.
You will be self managing and resilient with an attitude for success.
This is an exciting and busy role where you will be able to make the most of your strong leadership skills to help others be the best they can be. Your professional approach will provide invaluable support to your manager, colleagues and team alike. Most of all it will be your willingness to participate proactively that will make you a key member of the Customer Services Leadership team.
So don’t you think you owe it to yourself to give us a call?
To apply for this job, please click here or go to our job site and enter the job code 39811SK.
If you have further queries, please contact Sara on 06 873 0255
Applications close 10 August 2011.