Manager Operations Job at Robert Walters, Wellington, Wellington Central
- Location:
- Wellington
- Wellington Central
- Work type:
- Full Time
- Classification:
- Call Centre & Customer Service
- Management & Support
Our Client, a well respected crown entity whose vision is to be a world leader in the services they provide. They take great pride in the work they do and give their employees freedom to succeed and encourage creative thinking and collaboration to enable them to achieve their targets and exceed expectations. Your role as the Manager of Operations will oversee a very important business group that is critical to the smooth operation to their overall business. As the Operations Manager you will be accountable for the delivery of high quality service and provide strong leadership and coaching to ensure that service delivery and service quality targets of all functions are consistently achieved. You will be accountable for your teams performance and it will be your responsibility to manage work volumes, enhance processes to ensure effectiveness across the board and achieve the business objectives within the allocated budget. You will oversee strategic development, and manage and establish effective working relationships across other areas of the business.You will have the following attributes;
- Strong leadership and coaching skills
- Experience in leading a team
- Experience in preparing annual budgets and forecasts
- Knowledge and experience in financial and business management processes, particularly business planning.
- Proven planning and organizational skills
- Outgoing vibrant personality
- The ability to liaise to a wide audience
You will be an innovative, driven individual who is customer focus and known for your excellent interpersonal skills. You will have a high level of integrity and always be looking to develop yourself, your team and the wider business unit while being able to work with a wide variety of interfaces. If you are looking for the opportunity to utilise your current skills and experience while continuing to build your knowledge base having had prior operations management experience in a call centre environment or similar this could be the opportunity you have been waiting for. If you believe you fit the above requirements then please forward your CV in WORD format and a covering letter to at wel.gen@robertwalters.co.nz quoting the reference numberRobert Walters’ reviews all CV’s manually and you will be contacted if your skills and experience meet the requirements of this client.Candidates already registered with Robert Walters Wellington are automatically considered for roles before the roles are advertised. Therefore it is not necessary that these people apply online.Robert Walters is an international recruitment consultancy specialising in the sourcing of Executive and General Management, HR, Finance, Information Technology, Secretarial, Supply Chain, Procurement and Sales & Marketing staff for permanent, contract or temporary employment. Please visit our website to view other opportunities we are recruiting www.robertwalters.com.
If you are interested in this position please apply toNikkie McEwanquoting reference numberRW1185NM.
Ph:04 499 7711
Fax: 04 473 6039
Email: Please click the “Apply” button below