Application Support Specialist Job at Direct Payment Solutions, Auckland
- Location:
- Auckland
- Salary:
- $30,000 – $39,999
- Work type:
- Full Time
- Classification:
- Information & Communication Technology
- Help Desk & IT Support
DPS is a global leader in secure payment processing delivering ecommerce, eftpos and unattended solutions to businesses ranging from small retail to multinational corporations.It is a highly successful payment technology company headquartered in Auckland with subsidiaries in Sydney, New York and London.DPS is growing its presence exceptionally fast and needs to expand its technical support team to help manage and deliver this growth.This is a unique opportunity for a technical and personable professional with a penchant for lateral thinking / problem solving.Responsibilities include: Providing remote technical assistance over the phone Responding to technical and business related emails Analysis and troubleshooting for software issues that may arise Setting up, testing and activating new accounts Working on various exciting new projects as the technology continues to evolve.If you can see yourself becoming a Software Tester, Technical Business Analyst, or IT Project Manager, this position could be the perfect starting point. DPS prefers to promote internally and rewards effort and quality for those who are wanting to progress their career.The ideal candidate will have the following characteristics: Excellent written and spoken English. 2-3 years relevant work experience or a tertiary qualification in IT. Good knowledge of web server technology, embedded systems, Windows and Opensource applications, and a passion for new technology. Enjoy problem solving and learning new skills Impeccable attention to detail.DPS believes in enjoying where you work so there are regular social events and team building activities as well as a structured career development programme. The office is located downtown and overlooks the harbour.If you want to work for a company which supplies services to the leading global brands and are prepared to be part of this success story, please apply now or email your CV to hr@paymentexpress.com