Inbound Contact Centre Representative Job at Madison Recruitment Ltd, Auckland
- Location:
- Auckland
- Work type:
- Full Time
- Classification:
- Call Centre & Customer Service
- Customer Service – Call Centre
- Central City Location
- HUGE career opportunities – progress in no time!
- Competitive salary + benefits
- Start 20 February 2012 – interviewing NOW!
Start 2012 with a refreshing new job and progress your career in no time!
This is a great step in the door of a large, well known company that pro-actively develops your career and believes their success is based on your success!
You’ll be starting in their inbound Contact Centre taking calls from both new and existing customers who are calling regarding insurance products. Within 6 months, providing you’ve proven yourself, you could find yourself promoted to the Claims team or to other parts of the business. The opportunities are endless!
You’ll WOW them with legendary service and be looking for opportunities to cross-sell products suitable to the clients needs. You’ll be encouraged to look ahead in your career and they’ll provide you with the tools and support to achieve it. You could promoted within a matter of months!
Our client is one of the best companies to work for in New Zealand. Winners of 2011 JRA’s Best Place to Work‘ – voted by their staff!
The benefits!
They offer a long list of great benefits including:
- Career progression –
- Paid study – you’ll have the opportunity to sit insurance papers that are recognised within NZ – and you’re also rewarded financially with a bonus for passing
- Annual $200 “Wellbeing Allowance” – you’re given this annual allowance to use on a product or service that promotes a balanced work/life – anything from training/running shoes, gym memberships and more
- Great staff discounts at partnered retailers and on insurance products
It doesn’t stop there!
Is this you?
We’re looking for people with solid work experience within customer service coupled with the motivation to succeed.You’ll be competent working in a computerised environment and enjoy interacting with customers.
You’ll be available to work rosters mainly between Monday – Friday 8am – 8pm and Sat/Sun 8am – 6pm over a 37.5 hour week. You’ll only ever be rostered to work one weekend day, which is likely to be a Saturday, once a month and over the course of a year, Sunday rosters will be at a minimum…..but you might already be promoted before that time!!