Customer Service Representative Job at Call Centre Job at Auckland Job at Westpac, Auckland, Auckland Central
- Location:
- Auckland
- Auckland Central
- Work type:
- Full Time
- Classification:
- Call Centre & Customer Service
- Customer Service – Call Centre
“I’d like to make someone’s day – every day”We’d like to help.Customer Service Representatives – Call Centre – AucklandStart Date:19th March 2012When it comes to banking, its customer service that really sets us apart from everyone else.As the first point of contact for customers, you’ll represent our great standards of friendly, genuine service. Insightful and knowledgeable, you’ll make it easy for customers to get where they want to be – with the right advice, proactive guidance and frontline support over the phone across a wide range of our banking products and services from Credit Cards to Account Enquiries, Direct Debits, Automatic Payments, and a whole lot more.Because it is essential we are available when our customers need us, our Customer Service Centre operates 7 days a week, 7am – 11pm, 365 days per year. We are therefore looking for candidates who are flexible across a variety of day, evening and weekend full time shifts and who thrive in an ever-changing environment.Previous banking or financial services experience preferred but not essential, with experience in a service or sales role an advantage. What will ensure you stand out is your positive attitude and passion for delighting customers.How we can help youWestpac offers a fantastic work environment where you’ll quickly feel at home and valued. You’ll also be rewarded with a competitive salary and benefits package. We’ll help you go places by providing support and training throughout your career with us.Please be advised ifyouare successful in making it through to an interview, you will be required to attend a half day Assessment Centre on Friday 3rd February 2012. To be considered you will need to be available to attend..